Return material authorisation (RMA) Instructions

MITech operates an authorised returns procedure to speed up the returns process for defective units in and out of warranty.

Please complete the RMA request form below in its entirety and send to MITech using the submit button.
On receipt of your email you will be issued with an RMA Authorisation Number via return email within 2 business days along with the shipping information.  Please return the defective unit(s) in an appropriate shipping carton to the address supplied enclosing a copy of the RMA email with the RMA number clearly marked on the carton.

An RMA number only authorises the return of goods and is not confirmation of warranty status. This can only be determined after examination. Out of warranty repairs will be charged at MITech standard rates and all charges will be confirmed before any work is completed.

Please note that any returned equipment not displaying a valid RMA maybe rejected.

Please note RMA numbers are vaild for 15 days.


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